Custom repair
For recordings that need a person looking at them.
Write to us
support@rsvtomp4.com
Very large files
Long 4K or 8K takes above the online upload limit.
Several files
A card full of interrupted clips from a shoot or a production.
Online repair failed
Unusual settings, damaged data or a recording the automatic repair couldn’t rebuild.
Other formats
XAVC files from other Sony bodies or cinema cameras, and MXF recordings.
How it works
- 01
Write to us
Tell us the camera model, the recording settings and the size of each file. If you already tried the online repair, include the link to your repair page.
- 02
Quote
We look at the case and send you a price before doing anything.
- 03
Transfer and repair
We send you a secure upload link, repair the files and send back the MP4s. Same rule: you pay if the footage comes back.